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New: DA-Desk Interface changes

Based on customer feedback, we are improving the DA-Desk interface to make DA information easier to find and understand.

Watch a video on the new UI here.

The all-new Interface introduces a cleaner, intuitive design that improves visibility and makes your DA view easier to navigate.

Why use the new Interface

The updated user experience improves how information is presented in the DA view, giving you clearer visibility and reducing the time spent searching or reaching out to support. Interface improvements/additional releases will be communicated as and when its live.

Timeline visibility

What is changing?

Get full visibility on the status of the DA from Agent appointed to completion of the FDA. This includes visibility on reminders sent, open queries, next approver details, payment execution, PDA/FDA submission timeline prediction.

Invoice Translation

Invoice Translation translates invoices into English, making DA review, reconciliation, and rebilling faster and more accurate.

Downloadable translated invoices give provides immediate operational value by making translated documentation easier to distribute, reuse, and defend in downstream billing and cost-justification processes.

Invoice translation is enabled for invoices in the following countries/languages: South Korea, Japan, Egypt, Thailand, Taiwan, Oman, Qatar, Greece, Bahrain, Iraq, Tunisia, Russia, Libya, Israel, Jordan, Lebanon, Ukraine, and Yemen.

This feature has been available since 15th January 2026. Invoices issued prior to 15th January have not been translated.

Evidencing Queries, Contracts, Rebates, CSI​

What is changing?

Users can now view the screening process applied by DA screeners for each DA, including queries, agreements applied, rebates and customer-specific instructions applied or not applied helping them approve DAs with confidence.

DA List for Users

What is changing?

Users will now see a clear, consolidated DA overview so they can instantly assess status, costs and pending actions. Operators will be able to:

  • Load all DAs​

  • Cost variance with the reason​

  • Overdue FDA with alerts

  • Late PDA with alerts

Note: Users can switch to the old view by selecting the Switch to classic view toggle in the upper corner of the screen.

Commodity DA List

You can now search port calls by commodity. Simple tick the commodity field in the "manage search fields" to enable it.

Operator name to DA Page

View operator name within the port call for easier identification or the port call owner.

Total DA value in base currency and USD

You can now view the DA Total column in DA Currency and Base currency. The “Total” column can also be sorted based on the Base currency amount.

Display variance in DA list

You can now view the amount of variance between the Submitted and screened PDA or the Screened FDA and agreed PDA on the DA list page.

Alerts and Warning

New status alerts indicate the priority of DAs not submitted AND not submitted or approved that need attention via warnings and alerts.

  • Orange alert when 10 days to timebar (can be customised by Operator Admin via the bell icon on the DA list page) not submitted. Deactivated when FDA is submitted, however red alert may be active.

  • Red alert when 5 days to timebar end (can be customised by Operator Admin via the bell icon on the DA list page) FDA is not approved. Deactivated when FDA is approved.

Compare Past DAs

View the costs based on your latest historical DA of the port to compare past DAs to the present DA.

Stay tuned for more! 👀

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